PRIVACY, PAYMENT & RETURN POLICIES

Privacy

At KARIGAROFFICIAL, we hold your personal privacy in the highest regard. Rest assured, your information is safe with us and will never be shared or sold to any third parties. We only collect information necessary for transactions. Our website, including the checkout process, is secured using SSL (Secured Socket Layer) technology. We understand the importance of security and are committed to maintaining the trust we've established with our customers.

Customer Satisfaction

At KARIGAROFFICIAL, we strive for complete customer satisfaction. Our commitment to this goal is reflected in our high ratings, with 5.0 out of 5 stars awarded by verified customers via the third-party rating system, Google Approved. Click here to view our ratings.

Payment

KARIGAROFFICIAL accepts a variety of payment methods including American Express, Visa, MasterCard, and Discover credit cards, as well as Paypal. We also accept personal checks ( in terms of domestic orders ), money orders, and bank wires. Please note that payments must clear before items are shipped.

Layaway

We offer flexible layaway options. You can pay off your purchase in weekly, biweekly, or monthly installments, depending on your budget. For more information, please contact us at befriend@karigarofficial.com.

Returns

KARIGAROFFICIAL accepts returns within 30 days of purchase for a refund, exchange, or credit, no questions asked! Shipping charges are refunded if the return is due to our error or if there is damage during shipping. Please note that we do not refund shipping charges if the customer simply does not like the item. A 3.0% service charge is applied to returns for domestic Shipments and 5.0% service charge for International Shipments. The return fee and shipping charges are waived if KARIGAROFFICIAL or the shipping company is at fault. If you wish to return an item, it must be sent back fully insured and postage paid to KARIGAROFFICIAL. Please contact us at befriend@karigarofficial.com before returning the item. Refunds will be issued once we receive the return and confirm the item is in good condition.

Sales and Coupons

KARIGAROFFICIAL can only honor one coupon at a time. During a storewide sale, a customer can use one coupon for an additional discount. Two coupons cannot be used for the same order. Visit our coupon page to learn more.

Reserving a Sculpture

All of our sculptures are unique, one-of-a-kind pieces. Once a piece is sold, it's usually gone and will be made on order, Although one should keep in mind that all artwork are handmade and some minute differences will always be there. If you're interested in a piece but need some time to think about the purchase, you can reserve the piece for up to 2 weeks. Please contact us at befriend@karigarofficial.com to reserve a sculpture.